How can I make a withdrawal?

Once you've logged in:

  • Click View Account on the account you wish to make a withdrawal from
  • Click Actions (Top right of screen)
  • Select Withdrawal
  • Enter the amount (£ or %) you want to sell from each fund and click Next
  • Check your instruction and click submit to confirm
  •  Important: We will look to settle the proceeds to any verified bank details held on file, otherwise we settle via a cheque in the name of the account holder/s to the registered address

On receipt of the instruction, the deal will be placed at the next valuation point.

A contract note will be sent to you the next business day after the valuation point.

If you are unable to do this online, you can call us:

Open Monday to Friday – 09:00-17:30

From the UK - 0345 1136 965

From abroad - +44 (0)1268 44 5298

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