We need to receive the instruction to cancel the direct debit 10 working days prior to the collection date (10th of the month). If the instruction is received less than 10 days to the collection date, the existing monthly contribution will be collected and will then be cancelled the following month.
To stop the money from being collected, you can cancel the direct debit with your bank. Please note that by cancelling the direct debit with your bank, the bank may not allow you to set the direct debit back up again in the future. This is due to some banks not allowing direct debits to be set up with the same reference number.
Once you've logged in:
- Click View Account on the account you with to cancel your monthly contribution
- On the right hand side of the monthly contribution you wish to cancel click the cancel button
How can an investor top up?
From August 2025 we no longer provide the option to top up your investment online.
You can submit investment and top up instructions via the following methods:
Fax
You can fax an instruction to us on:
From the UK - 0330 123 3755
From abroad - 0044 1268 457731
Post
You can post an instruction to the address below:
Thesis Unit Trust Management
PO Box 12248
Chelmsford
CM99 2EG